Behind every growing business is someone making sure the basics are done brilliantly.

At SmartGrass, that means

Accurate accounts.
Organised systems.
Clear customer communication.
Prepared Sales Consultants.
An office that runs the way it should.

We’re looking for that person.

The one who notices the details, follows things through, puts customers and the team first, and gets a genuine sense of satisfaction from getting things exactly right.

Why SmartGrass?

We transform underused spaces into places people genuinely love.

Residential landscapes. Schools. Commercial sites. Rooftops. Sports courts. Artificial lawns that look better than the real thing.

This isn’t a slow, corporate admin role where every day looks the same.

We’re a growing NZ-owned business, building real momentum — backed by strong systems, good tech, and a top-tier team that holds standards high.

We have a clear ambition to scale to 300 locations globally — and as the business grows, so do the opportunities.

There are pathways into sales, operations, or marketing for people who prove themselves and want to develop further.

What this role actually looks like

You’re right in the middle of the business.

Not stuck doing the same repetitive task all day — but involved across customers, sales, accounts, and the office.

A typical week includes:

• Answering the phone and emails — you resolve what you can on the spot, or coordinate internally and come back to the customer with a clear answer

• Supporting the sales team — allocating leads and making sure they have everything they need to walk into a client meeting prepared, confident, and ready to close

• Processing accounts accurately and on time — invoicing, billing, reconciliations, sales commissions, GST, and everything in between

• Assisting with payroll (depending on experience)

• Keeping the office organised, tidy, and running well day-to-day

• Welcoming visitors and creating a professional first impression

• Supporting management with ad hoc requests and projects

You’re not waiting for things to pile up.

You’re keeping things organised, anticipating what’s needed, and making sure nothing gets missed.

There’s a daily rhythm, and a monthly one too.
Some days are busier than others — the key is staying productive when it’s calm, and in control when things pick up.

There’s variety.
There’s responsibility.
And when this role is done well, customers have a great experience, the team operates at a high level, and you’re the reason everything stays on track.

This role is for you if:

• You enjoy being a part of a team and helping everyone to perform at a high level

• You’re naturally detail-oriented and take pride in getting things right

• You stay organised and naturally stay on top of your work

• You’re confident communicating with people — on the phone, in writing and in person

• You’re very capable with numbers and spreadsheets — and making sense of them

• You take ownership and follow things through

• You’re solution-focused — you don’t just spot problems, you help solve them

• You’re proficient with systems and digital tools, and always looking for smarter and more efficient ways to get things done

• You take initiative and don’t wait to be told what to do

• You’re curious and like learning how things work

• You’ve had a few years of relevant experience — in admin, accounts, customer service, or a similar role — and understand how a business runs behind the scenes.

The details

• Full-time role (8:00am – 5:00pm)

• Based in Christchurch Head Office — new offices, easy commute just off SH1 near the Waimakariri Bridge

• $60,000 – $80,000 salary

• Apple kit provided

What next?

If this sounds like you — apply.

Or reach out to Ashley (from the video) if you’d prefer to have a quick conversation first.

P.S. Some of our most successful people weren’t looking for a new role… they just reached out for a conversation — you can too.

P.P.S. If this role isn’t quite you, we’re also hiring for an Operations Coordinator — worth a look.